How we work

How engagements work.

Every service starts the same way: a free conversation, then a fixed-fee assessment you can stop after. What comes next depends on what the assessment finds.

Every engagement follows the same four steps

  1. 01

    A conversation

    FreeWe ask where the work is stuck, what’s been tried, and who owns the outcome, and tell you honestly whether we can help.

  2. 02

    The assessment

    Fixed fee · usually three to five weeksThe scope is set in that first conversation by what’s in it: how many pilots, teams, features, or workflows. You get written findings and a plan you keep, and you can stop there.

  3. 03

    The work

    By milestone, or monthly for ongoing rolesProjects are priced by milestone, with targets taken from the assessment, and you pay as each one is delivered. Fractional and interim roles are priced monthly.

  4. 04

    After handover

    Optional · monthlyLight support where it helps, such as reviews of the next pilot, adoption check-ins, or value tracking. Stop it when you no longer need it.

The four services, side by side

  • AI at Scale

    Starts with

    AI readiness and priorities report

    It answers

    Which pilots and use cases deserve priority, keep or stop for each, and whether your data, systems, and organization can support them.

    Then · priced by milestone

    Milestones and targets come from the assessment, and you pay as each one is delivered.

    After handover · optional · monthly

    Reviews of your next pilots, and check-ins on evaluations and running costs.

  • Product Strategy and Execution

    Starts with

    AI product strategy and roadmap

    It answers

    Which AI features to build, change, or stop, based on customer evidence, accuracy, and cost per customer.

    Then · by milestone, or monthly as fractional leadership

    Milestones and targets come from the assessment, and you pay as each one is delivered. Or we join as fractional product leadership, typically for three to six months.

    After handover · optional · monthly

    We hand over the routine. Fractional leadership can continue month to month while your team takes it on.

  • Org Transformation

    Starts with

    Workflow and adoption readiness report

    It answers

    How teams use AI today, which workflows to redesign first, and who should own what.

    Then · priced by milestone

    Milestones and targets come from the assessment, and you pay as each one is delivered.

    After handover · optional · monthly

    Check-ins on your adoption numbers and on how the governance rules are working.

  • AI After the Deal

    Starts with

    AI value creation plan

    It answers

    Where the AI money goes and what it returns, what to cut or redirect, and where AI can add to revenue or margin, in the order that pays back first.

    Then · by milestone, or monthly as an interim AI lead

    Milestones and targets come from the plan, and you pay as each one is delivered. Or one of us joins the company as its interim AI lead.

    After handover · optional · monthly

    A quarterly check of results against the plan, for your board or deal team.

How we’re different from other firms

We’ve built AI, run it, optimized it, and paid for it inside large organizations, and improved the P&L by doing the same work we now do alongside your team.

  • Large consultancies. The people you meet do the work, from the assessment through the handover, and projects are priced by milestone.
  • Staffing and engineering firms. We don’t provide long-term staff augmentation. Every engagement has a defined scope, a named owner on your side, and a plan to hand over. Your engineers own what gets built.
  • Software vendors and their partners. We sell no software and take no referral fees or reseller margins, so we’re agnostic about vendors, platforms, and models. We recommend what fits your work, including tools you already pay for.
  • Training companies. We don’t run generic AI training. When training is part of the work, it’s built around your redesigned workflows.

Questions

What does the assessment cost?

A fixed fee, quoted after the first conversation once the scope is clear. It depends on how much is in scope (how many pilots, teams, features, or workflows) and how easily we can get to the data. You know the full price before we start.

Do you bill by the hour?

No. The assessment is a fixed fee. Projects after it are priced by milestone, with targets agreed from the assessment, and you pay as each milestone is delivered. Ongoing roles, such as fractional leadership or support after handover, are a set monthly fee.

Can a firm your size take this on?

We size every engagement in the assessment, so we only commit to what we can deliver well. When the work needs more depth in engineering or change management, we bring in senior practitioners we’ve worked alongside for years. And your team does the work it should own, which is how the capability stays with you after we step back.

Tell us where it's stuck.

A few lines about what’s blocking it is enough to start. We’ll reply to set up a conversation.

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